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Switgh

Policies

Terms of use

The rules for using Switgh as a buyer or a vendor during the pilot.

Last updated October 2026

Using the marketplace

Switgh connects buyers in Ghana with verified vendors who can source and import products. By using the site you agree to use it honestly and lawfully.

Listings and requests are for real intent. Spam, fake requests and misleading listings will be removed.

Accounts

You need an account to post requests, save products or order. You are responsible for keeping your account details accurate and secure.

Accounts open with the marketplace launch.

Estimates and orders

Estimates are indicative until a vendor confirms them. An order exists only when you approve a confirmed estimate.

Switgh is not the seller of record. The vendor is responsible for the goods and their import compliance.

Vendor obligations

Vendors must hold the right to sell what they list, describe it accurately, and update the order trail at each stage.

Vendors must respond to buyer questions within 48 hours and accept Switgh’s dispute mediation.

Disputes and changes

Disputes are mediated by Switgh against the order trail. Both sides agree to provide the records they hold.

We may update these terms as the pilot develops. Material changes will be shown on this page.